We are committed to providing timely and reliable delivery of all orders. Please review the following shipping and delivery information before placing your order.
1. Order Processing Time
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Orders placed before 4:00 PM (Pacific Time / Los Angeles Time) on business days will begin processing the same day.
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Orders placed after 4:00 PM, on weekends, or on public holidays will be processed on the next business day.
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Processing Time: 1–2 business days.
2. Shipping Time
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Standard Delivery takes approximately 10–12 business days after the order has been processed.
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All delivery times are estimates and may vary depending on your location and order volume.
3. Shipping Rates
Shipping fees are calculated based on the total value of your order:
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Free Shipping for orders of $10.99 or more (≥ $10.99).
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A flat shipping fee of $8.90 applies to orders less than $10.99 (< $10.99).
4. Expedited or Special Shipping Requests
If you require faster delivery or have specific shipping needs, please contact us prior to placing your order. We will do our best to accommodate your request and inform you of any additional charges that may apply.
5. Exchange Policy
We accept exchanges; however, all exchanges must be handled through the standard return and re-order process:
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Return the original item according to our return policy.
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Place a new order for the desired item.
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All return shipping costs and new order charges are the responsibility of the customer.
6. Delivery Areas
We currently ship to addresses within the United States and other supported regions as listed during checkout.
7. Contact Us
If you have any questions about shipping, delivery times, or order tracking, please reach out to us:
Email: info@plunvia.com
Phone: +1 605-468-1455